Neutrik locking jack does not lock

Lets talk about guitars
Post Reply
davidzehcnas
New
New
Posts: 3
Joined: 13 Sep 2015 22:00

25 Jan 2019 11:53

Hi,


The Neutrik locking jack in my Excalibur Ultra Blues is not work, i.e., it does not lock at all and I can unplug the cable without pushing the red flange effortless.


Is it normal? Does it mean it is broken and I should replace it?


 


Thanks in advance!

Ben
VIP
VIP
Posts: 764
Joined: 01 Jan 1970 00:00

30 Jan 2019 21:52

Yes, if under warranty please contact the dealer you purchased the guitar from.

Post Reply